Privacy Policy

Effective Date: June 10th, 2025

Soul Sanskar Healthcare Private Limited ("Soul Sanskar," "we," "our," or "us") values your trust. We are committed to protecting your privacy and handling your information with transparency and care. This Privacy Policy describes how we collect, use, share, and safeguard your information when you access or use our website, mobile application, and related services in India, the United States, or any other jurisdiction.

1. Information We Collect

Personal Information: Name, email address, phone number, postal address, login credentials, payment details (processed via secure gateways like Stripe or Razorpay).

Health Information: Voluntarily shared pregnancy-related data: trimester, medical conditions, prior complications.

Device & Usage Data: IP address, browser type, device ID, location, pages visited, session activity.

Cookies & Tracking: Cookies and analytics tools to enhance your browsing experience.

2. How We Use Your Information

  • Deliver and personalize our prenatal/postnatal yoga programs
  • Provide trimester-specific guidance and recommendations
  • Respond to inquiries and provide customer service
  • Send educational content, reminders, and class updates
  • Process secure payments and issue receipts
  • Comply with legal obligations and payment platform requirements

3. Legal Basis for Processing

  • Consent: For processing health data and sending marketing emails
  • Contractual obligation: To provide the services you sign up for
  • Legitimate interest: To maintain service quality and secure operations
  • Legal compliance: To meet obligations under taxation, consumer, and healthcare regulations

4. Sharing & Disclosure

We do not sell or rent your personal information. We may share information with trusted partners, certified prenatal professionals (with your consent), and government authorities if required by law.

5. HIPAA Compliance (U.S. Users)

For U.S. users sharing pregnancy-related health information, we handle data in accordance with HIPAA. Only authorized personnel can access your health data, all data is protected with appropriate safeguards, and we do not use health data for advertising.

6. International Data Transfers

Your information may be transferred to and processed in India, the United States, or other countries where our infrastructure or partners operate. We take necessary contractual and technical steps to ensure that your data is protected.

7. Data Security

  • SSL encryption
  • Tokenized and PCI-DSS-compliant payment processing
  • Two-factor authentication and role-based access
  • Routine audits and security testing

8. Data Retention

We retain your data as long as necessary to provide services, meet legal or financial obligations, and support customer support and analytics. You can request deletion or anonymization of your data where applicable.

9. Your Rights

Depending on your location, you may have rights to access or correct your personal information, withdraw consent for health data sharing, request data deletion or portability, and object to marketing communications.

Contact: foundersoffice@soulsanskar.com

10. Children's Privacy

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 13 (U.S.) or under 18 (India) without parental consent.

11. Cookies and Tracking

We use cookies for session management, understanding user behavior, and delivering relevant content. You can manage cookies through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy as our services evolve or legal requirements change. Updates will be reflected on this page with the revised effective date.

13. Contact Us

By using our services, you agree to the collection and use of your data as described in this Privacy Policy.